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Glynn Technologies, A Division of Glynn Interactive, Inc.2007 Small Business Leader Winner
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Partnering with HHS

HHS Portal

The Department of Health and Human Services (HHS) is in the process of launching a portal to be used by its employees and those who work under the HHS structure, such as the National Institutes of Health (NIH) and Federal Health Architecture (FHA) employees. The HHS Portal will centralize access to many different systems in order to promote collaboration around areas of common concern. These collaboration tools include community and group projects, calendars, discussions, and task lists. It is foreseen that up to 85,000 HHS employees will be given access to the HHS Portal.

HHS Portal Login Screen

HHS Web Content Management System

The Department of Health and Human Services (HHS) hired Glynn to implement a Web Content Management System (WCMS) for updating and maintaining their websites. The WCMS handles updating content, coordinating hyperlinks, organizing pages and their sections, and creating press releases to name some of HHS' requirements. The WCMS is managed by Glynn Technologies in coordination with HHS departments. and are some of websites that Glynn maintains under HHS' WCMS. Since a number of the WCMS functions are performed by HHS staff, training manuals and training sessions were provided by Glynn to help the HHS staff integrate this new knowledge and responsibilities.

Communities / Portlets

Glynn Technologies was contracted by the Department of Health and Human Services (HHS) to provide Web Maintenance and Operations Support. Glynn is responsible for the continued administration, support and maintenance of the HHS Portal. As the HHS Portal projects were historically managed by different HHS contractors and governed by several organizations, there was a necessary transition period in which Glynn defined the roles and tasks required to best promote and operate the HHS Portal. A comprehensive plan was devised by Glynn to outline an efficient and effective management structure that streamlined the portal development processes. is the U.S. Department of Health & Human Services website promoting usability and accessibility in government web technology. Glynn Technologies worked with the HHS Usability Team in actualizing their website design according to the highest standards of Section 508 compliance and usability requirements. The site was structured and organized to reflect recent usability findings which are also available in book form. Glynn developers coded the website and provide the ongoing maintenance. The published book, Research-Based Web Design & Usability Guidelines, was designed and laid out by Glynn and is reflective of required usability standards for government websites.

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Usability Guidelines Book

Department of Health and Human Services' Usability team tasked Glynn Technologies to redesign the 2006 Research-Based Web Design & Usability Guidelines. The Guidelines identify innovative, research-based approaches that result in highly responsive and easy-to-use Web sites for the public. Ever since its introduction in 2003, the Guidelines have been widely used by Government agencies and the private sector.

Given a very tight deadline, Glynn's responsibility included reorganizing each chapter's findings based on the Relative Importance and Strength of Evidence ratings, citing Sources and laying-out all the design elements in InDesign. The biggest challenge was trying to fit the content while maintaining the order dictated by the Relative Importance rating. On top of that, Glynn was also responsible for generating a Keyword Index, as well as Author Index, tagging more than 4000 words for each.

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Usability Guidelines Book cover

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Bethesda, Maryland 20814
Phone: 301-652-5250; Fax: 301-652-5253